| Thursday, 18 September |
| |
| |
Opening |
| 09:00 |
Checking in of participants |
| 10:00 |
Opening addresses |
| |
Ludwig Muxel |
| |
Mayor of Lech |
| |
Manfred Rein |
| |
Councillor of the Government of the Province Vorarlberg |
| |
Prof. Robert O. Swinehart |
| |
IIID President Elect |
| |
Introduction |
| 10:30 |
Tourist Information de Luxe - for All
David Quarmby |
| |
Deputy Chairman Strategic Rail Authority, Board Member
Transport for London, Past Chairman British Tourist Authority, London, UK
Chairman Vision Plus 10 |
| 10:40 |
Business opportunities and senior citizens
Hanne Meyer-Hentschel |
| |
Meyer-Hentschel Management Consulting, Saarbrücken,
D |
| 11:05 |
Coffee break |
| |
Keynote |
| 11:15 |
Benchmarking
tourist information
Prof. David Sless |
| |
Communication Research Institute of Australia, Hawker,
AUS |
| 12:15 |
Discussion |
| 12:30 |
Lunch |
| |
|
| |
Afternoon Session: "Bricks and Tools" |
| 14:30 |
Introduction
David Quarmby |
| |
Chairman Vision Plus 10 |
| 14:35 |
Communicating
across language barriers with pictograms
Barry Gray |
| |
Signing & Design Manager Network Rail,
Chairman Sign Design Society,
Chairman ISO/TC145/SC1 "Public Information Symbols",
London, UK |
| 14:55 |
Insights
gained from developing the Tiresias Typeface family
Sylvie Perera |
| |
Royal National Institute of the Blind, London, UK |
| 15:15 |
Typography
and the aging eye:
typefaces and their suitability for older tourists with vision problems
Prof. Paul Nini |
| |
Visual Communication Design Program Coordinator, Ohio
State University, Columbus, Ohio, USA |
| 15:35 |
Coffee Break |
| 16:20 |
Visually
Supported Barrier Free Communication in Tachikawa City
Hisashi Aoki / Keiichi Koyama |
| |
Mayor of Tachikawa, J / i Design inc. Tokyo, J |
| 16:50 |
Pictorial
Maps: Combining understanding and pleasure
Prof. Paul Mijksenaar |
| |
Bureau Mijksenaar, Amsterdam + Technical University of
Delft, NL |
| 17:10 |
Discussion |
| 17:45 |
End of Afternoon Session |
| |
Evening |
| 19:00 |
Social Event (let yourself be surprised) |
| |
|
| Friday, 19 September |
| |
| |
Moving around in real and virtual information environments |
| |
Morning session: "Real information environments" |
| 09:00 |
Introduction
David Quarmby |
| |
Chairman Vision Plus 10 |
| 09:05 |
Pictorial Maps: Examples of best practice
Prof. Paul Mijksenaar |
| |
Bureau Mijksenaar, Amsterdam + Technical University of
Delft, NL |
| 09:25 |
Creation
of a barrierfree public transport network
Roland Krpata |
| |
Vienna Transport, Vienna, A |
| 09:50 |
Wanting to be as famous as the mountain – The design of a new railway brand
Florian Nussbaumer
|
| |
MetaDesign AG, Zurich, CH |
| 10:10 |
Coffee Break |
| 10:55 |
An
Accessible Chester: Promoting the Civil Liberties
of Disabled People
Tim Metcalfe |
| |
Chester City Council, Chester, UK |
| 11:20 |
Dubai:
A shopper's paradise and its
integrated information system
Harpreet Seth |
| |
Intarch International Interiors LLC, Dubai, UAE |
| 11:40 |
IIID
Summer Academy - design learning in context
Veronika Schreyer |
| |
Coordinator IIID Summer Academy 2003
"Travelling
the City 2" (Salzburg), A |
| 12:00 |
Discussion |
| 12:30 |
Lunch |
| |
|
| |
Afternoon session: "Virtual information environments" |
| 14:30 |
Introduction
David Quarmby |
| |
Chairman Vision Plus 10 |
| 14:35 |
Designing
Inclusive Web Sites
Franz Pühretmair |
| |
Competence Network IT to Support the Integration of People
with Disabilities, Hagenberg, A |
| 14:55 |
Quality information which makes tourism go round
Rachel Tym |
| |
European Tour Operators Association, London, UK |
| 15:15 |
Coffee Break |
| 16:00 |
www.holland.com:
Building an inclusive Internet platform
Karin Nijhuis |
| |
Netherlands Board of Tourism, Leidschendam, NL |
| 16:20 |
Accessing
Tourist Information on the Move
Georg Niklfeld |
| |
Telecommunications Research Center Vienna, A |
| 16:40 |
Discussion |
| 17:15 |
End of afternoon session |
| |
Evening |
| 19:00 |
Dining around |
| |
|
| Saturday, 20 September |
| |
| |
Making visitors want to come again |
| |
Morning session: "Making visitors..." |
| 09:00 |
Introduction
David Quarmby |
| |
Chairman Vision Plus 10 |
| 09:05 |
Designing
information for elderly tourists: What information designers should take into consideration
Christa Erhart |
| |
Department for Geriatrics Christian Doppler Clinic, Salzburg,
A |
| 09:25 |
Caring
for senior tourists
Nadja Herzog |
| |
50plus Hotels, Landhotel Rupertus, Leogang, A |
| 09:45 |
Access
guaranteed, but just how hospitable are we?
An investigation from the Western Australian hotel sector
Prof. Martin A. O'Neill |
| |
Department of Hotel and Restaurant Managment, Auburn University,
Alabama, USA |
| 10:15 |
Coffee Break |
| 11:00 |
Information
Design - a Success Factor in the Rising Competition in Tourism
Franz Heffeter |
| |
Institute of Tourism and Hotel Management Klessheim, Salzburg,
A |
| 11:25 |
An
innovative events planner for tourists on a time budget
Koray Duhbaci |
| |
Yildiz Technical University, Interactive Media Department,
Istanbul, TUR |
| 11:45 |
Discussion |
| 12:15 |
Lunch |
| |
|
| |
Afternoon Session: "... want to come again" |
| 14:30 |
Introduction
David Quarmby |
| |
Chairman Vision Plus 10 |
| 14:35 |
Feeling
safe even in emergencies:
The Benefon mobile phone and its SOS button
Christian Arabjan-Kappacher |
| |
Eurofunk, St. Johann im Pongau, A |
| 14:50 |
CIVIUM:
A Geographical Information System For Everyone,
The Information Commons and The Universal Database.
Peter Lucas |
| |
MAYA Design, Inc., Pittsburgh, Pennsylvania, USA |
| 15:15 |
Coffee Break |
| 16:00 |
Discussion, Conclusions |
| |
Inauguration of the IIID Expert Network "Tourist Information" |
| 17:35 |
End of Vision Plus 10, Farewell drinks |